Returns & Exchanges
At Band and Stone, we want you to feel confident in your purchase. If you are not completely satisfied with your order, we offer a simple 30-Day Money-Back Guarantee — no questions asked.
30-Day Money-Back Guarantee
You may return your item within 30 days of delivery for a full refund of the purchase price.
We believe buying a wedding band online should be easy and stress-free. If the ring is not the right fit, style, or simply not what you expected, you can send it back within the return window.
Return Conditions
To qualify for a return:
The item must be returned within 30 days of delivery
The ring should be in original condition with no excessive wear or damage
All original packaging and included accessories should be returned when possible
How to Start a Return:
How to Start a Return:
To begin a return, contact our support team with your order number and we will provide return instructions.
Once your return is received and inspected, your refund will be processed back to your original payment method.
Refunds are typically processed within 3–5 business days after the return is received.
Please note that depending on your bank or payment provider, it may take additional time for the refund to appear on your statement.
Exchanges:
Exchanges:
Need a different size or style? Contact us and we will help arrange an exchange quickly and easily.
Questions?
If you have any questions about your order or our return policy, please contact us and we will be happy to help.